PRIVACY POLICY

Livy & Mae 

Livy & Mae is operated by Nienanie, a business registered in the Netherlands. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name

  • Billing and shipping address

  • Email address

  • Payment details (processed securely by third-party payment providers)

  • Order history and customer service communications

We only collect personal data that is necessary to process and fulfill orders or to respond to inquiries.

How We Use Your Information

Your personal information is used to:

  • Process, fulfill, and deliver orders

  • Communicate with you regarding purchases, shipping updates, or customer support

  • Improve our website, services, and customer experience

  • Comply with legal, tax, and administrative obligations

Data Sharing

We do not sell, rent, or trade personal data.

Your information may be shared with trusted third parties solely for operational purposes, including:

  • Payment processing providers

  • Shipping and logistics partners

  • Website hosting and technical service providers

All third parties are required to process personal data securely and in accordance with applicable privacy laws.

International Data Processing

As an international business serving customers, personal data may be processed or stored outside the customer’s country of residence, including in the Netherlands or by international service providers. Appropriate safeguards are in place to protect your data.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze website traffic and performance

  • Improve marketing and advertising effectiveness

This may include services such as Shopify analytics and Google tools. You may manage cookie preferences through your browser settings.

Data Protection & Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. Payment information is handled via secure, encrypted third-party payment systems and is not stored on our servers.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Object to certain data processing activities

Requests can be made using the contact details below.

Contact Information

Livy & Mae
Operated by Nienanie
Salesdreef 3C1
4904 SW Oosterhout
The Netherlands

📧 Email: info@livyandmae.com
📞 Phone: +1 (647) 945-5721