TERMS AND CONDITION
Livy & Mae London
Effective date: December 19, 2025
These Terms & Conditions apply to the use of livyandmaelondon.com and to all orders placed by customers located within the United Kingdom.
1. Business Identification
Legal business name: Nienanie
Trading name: Livy & Mae London
Salesdreef 3C1
4904 SW Oosterhout
The Netherlands
Email: info@livyandmaelondon.com
Chamber of Commerce (KvK): 99111993
VAT Number: NL005372977B11
Livy & Mae London is operated by Nienanie, a business legally registered in the Netherlands.
Orders are fulfilled via international fulfilment partners and delivered to customers in the United Kingdom.
2. Scope & Acceptance
These Terms & Conditions apply to all website visits, product offers, orders, and agreements made through this website.
By placing an order, the customer confirms acceptance of these Terms & Conditions.
3. Products & Product Information
We make every effort to display accurate product descriptions, images, and pricing.
Please note that slight variations in colour, fit, texture, or appearance may occur due to screen settings, lighting, or manufacturing processes. These variations do not constitute defects.
4. Orders & Confirmation
An order is considered accepted once payment has been successfully completed.
A confirmation email will be sent to the email address provided at checkout.
Livy & Mae London reserves the right to cancel or refuse any order in cases of pricing errors, stock issues, or suspected fraud.
5. Fulfilment & Delivery
Orders are typically processed within 1–3 business days.
Products are shipped from international fulfilment partners.
Delivery times are estimates and may vary due to carrier operations, customs clearance, public holidays, or peak periods.
Shipping is available within the United Kingdom only.
6. Pricing, Duties & Taxes
All prices are displayed in British Pounds (GBP).
Where applicable, VAT is calculated at checkout in accordance with UK regulations.
Customers will not be charged additional import duties or customs fees upon delivery.
7. Returns & Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy, which forms an integral part of these Terms & Conditions.
Refunds are processed only after returned items have been received and inspected.
Returned items must comply with the conditions outlined in the Return & Refund Policy.
8. Intellectual Property
All website content, including but not limited to text, images, logos, and branding, is the intellectual property of Nienanie, trading as Livy & Mae London, unless stated otherwise.
Unauthorised use, reproduction, or distribution is prohibited.
9. Limitation of Liability
To the maximum extent permitted by law, Nienanie shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.
10. Governing Law & Consumer Rights
These Terms & Conditions are governed by the laws of the Netherlands.
Nothing in these Terms & Conditions limits or excludes any rights granted to consumers under UK consumer protection legislation, including statutory rights related to faulty or misrepresented goods.
11. Contact Information
For questions regarding these Terms & Conditions, please contact:
Livy & Mae London
Operated by Nienanie
Salesdreef 3C1
4904 SW Oosterhout
The Netherlands
