SHIPPING POLICY
Livy & Mae London
This Shipping Policy applies to all orders placed through Livy & Mae London, operated by Nienanie, a business registered in the Netherlands, serving customers within the United Kingdom.
Shipping Area
Livy & Mae London ships to customers within the United Kingdom only.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Once processed, orders are prepared for shipment with our international fulfilment partners.
Please note that order processing time is separate from delivery time and does not include shipping transit.
Delivery Time
Our products are shipped from international fulfilment partners.
The estimated delivery time is 8–21 business days.
Delivery times are estimates and may vary due to factors such as carrier operations, customs clearance, public holidays, or peak shipping periods. Customs processing may occasionally impact delivery timelines.
Shipping Costs
We offer free standard shipping on all orders within the United Kingdom.
There are no additional shipping charges.
Delivery Support
While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to external factors beyond our control.
If you experience a delivery issue, our customer support team will be happy to assist you. Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.
Contact Information
For questions regarding shipping, please contact:
Livy & Mae London
Operated by Nienanie
Salesdreef 3C1
4904 SW Oosterhout
The Netherlands
